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Pearson Data Export csv Not Found


This issue is with not being able to locate the .csv file when exporting data from Pearson.

The reason for this is because the file is never created. The browser is blocking the pop-up from opening.

In oder to allow the pop-up window to open, please follow the steps below.


1. Drop down the 'Safari' menu

2. Choose 'Preferences'.

3. Select 'Security' and untick 'Block pop-up windows'.

Google Chrome

  1. Open Chrome.
  2. In the top-right corner, click the Chrome menu Chrome menu.
  3. Click Settings.
  4. Click Show advanced settings.
  5. Under "Privacy," click Content settings.
  6. Under "Pop-ups," select Do not allow any site to show pop-ups (recommended) or Allow all sites to show pop-ups.


  1. Click the menu button  New Fx Menu and choose Preferences.

  2. Select the Content panel.
pop-up options 38

In the content panel:

  • Block pop-up windows: Uncheck this to disable the pop-up blocker altogether.
  • Exceptions: This is a list of sites that you want to allow to display pop-ups.

The dialog has the following choices: 

  • Allow: Click this to add a website to the exceptions list.
  • Remove Site: Click this to remove a website from the exceptions list.
  • Remove All Sites: Click this to remove all of the websites in the exceptions list.
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Article details
Article ID: 5
Category: Knowledgebase
Date added: 2016-01-26 09:58:32
Views: 277
Rating (Votes): Article not rated yet (0)

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