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Promethean Board and El Capitan

Solution

DRIVER for Mac. 10.11:  https://support.prometheanworld.com/product/activboard-300-pro

You do have to UNINSTALL the old driver prior to installing the new one.  

 


 

STEPS TO COMPLETE: (Admin authentication required)

  1. Unplug the USB cable from the back of the Mac.
    1. This is most likely a dark grey cable (NOT THE ONE CONNECTED TO THE HARD DRIVE)
  2. Download the new driver ActivDriver for Mac OS X 10.8-10.11
  3. GO TO APPLICATIONS/PROMETHEAN/ACTIVDRIVER/uninstall.  
  4. Install the new driver.
  5. Plug the USB cable back into Mac
  6. Calibrate the board

 


 

Update the Firmware on the board

***TAKE OFF THE USB BOOSTER BEFORE UPDATING***

Here is a link to the firmware update for your board. 

https://promethean.box.com/s/m63rddojj6arazrygo2ykdtwqibwlv5i

Save the link to the desktop the browse via the ActivManager/control panel/hardware tab. 

Highlight the board and select upgrade/file/load and browse to the desktop to run the update. 

Please make sure to power cycle the board once the upgrade is complete.

 
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Article details
Article ID: 6
Category: Knowledgebase
Date added: 2016-03-02 07:09:15
Views: 592
Rating (Votes): Article rated 3.0/5.0 (4)

 
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